Minutes of ETUG Meeting - 20th November 2025 at 19:00hrs

                           Minutes of ETUG Meeting - 20th November 2025 at 19:00hrs 

Held in the D Block Ground Floor Room 3 of the Enfield Civic Centre

1. Chair’s Welcome 

Chair Ray Knight welcomes everyone to the meeting

2. Apologies

Members Present: Ray Knight, Dave Cockle, Sean Cirillo, John Prior, Cllr Peter Fallart, Peter Smith and Bill & Jo 

Apologies received: Peter Smith, Robert Tayler and Faye Medcalf

3. Matters arising from the previous meeting 

BJ: Green Lanes are not being 24-hour operations 

     4. Train Operating Companies

1. Govia Thameslink (Great Northern & Thameslink)

• 94.6% of services are on time, and 1.8% of services are cancelled for Great Northern, and 87.8% of services are on time, and 2.9% of services are cancelled for Thameslink

2. Greater Anglia 

• 91.64% of services are on time, and 0.25% of services are cancelled. 

• Stratford – Meridian Water service: Will increase from three to four trains per hour during the evening peak, improving connectivity through the Lea Valley. 

• The evening peak services will be extended to 19:00 hrs at Brimsdown, retaining 4tph.

3. London Overground 

• From 14 December 2025, Weaver line services between London Liverpool Street and Chingford, Cheshunt and Enfield Town are largely retimed, with some more substantial retimings in peak periods to/from Enfield Town and Cheshunt, to better balance the service frequency.

     D. London Underground 

• Testing of the Piccadilly Line trains is still ongoing, with a target introduction in 2026, pending the success of testing and the readiness of the necessary infrastructure. 

• Mobile Signalling has been launched at Caledonian Road Station, expanding from King's Cross St Pancras. 

SC: Raised on the status of TfL taking over the Great Northern Metro services

DC: Noted that there have been complexities raised from taking over Rail Future due to logistics, mainly on driver rotas, intermixing with regional services.

SC: Also raised Great Northern to reinstate its former pre-COVID frequency on its metro services, and if there are updates on the London Overground Weaver Line 3 + 3 service updates. 

DC: The London Overground 3+3 service enhancement is proposed for May 2027.

RK: Raised on how unreliable trains are on the Weaver Line regarding the handling of train cancellations and communication problems between users and operators

RKt: Proposed raising this via a newspaper and email

SC: Raised on whether GN Metro services will be spaced in the peak hours to every 10 minutes

DC: Yes, trains will be spaced, and Gordon Hill services will be extended to start from Hertford North instead. 

    

 5. Updates on Bus Services

1. Bus Performance Stats

1. High Frequency Routes

1. Route 251: 0.630

2. Route 125: 0.750

3. Route 184: 0.926

4. Route 192: 0.970

5. Route W8: 0.976

II. Low Frequency Routes 

1. Route 491: 86.51%

2. Route 317: 86.45%

3. Route 377: 85.22%

4. Route 382: 84.77%

5. Route W9: 83.53%

B. Network Updates

• The three successful London boroughs receiving TfL funding are Haringey, Lewisham and Southwark

• Each borough will receive up to £10 million over an expected four-year period for borough-led schemes to help transform bus performance, improving journey times and reliability

• The Better Bus Partnerships programme is an exciting opportunity for collaboration to further improve overall bus performance and customer experience

• The selected schemes aim to cut bus journey times by up to 30 per cent, which will make bus travel more attractive, increase overall bus ridership and offer the bus as a preferred alternative to travel by private car. Investment proposals include:

• new bus priority measures to improve journey times

• Better management of roadworks to reduce delays to buses

• bus stop improvements to make them more pleasant places where it's safer to wait and easier to change modes of transport

• street improvements to make it easier and safer to walk to bus stops and stations.

PJ: Raised that the 456 is being terminated short at Enfield Town, so it doesn't terminate at Crews Hill 

SC: Raised on Bincote Road, missing stops

     6. Transport Accessibility 

BJ: Raised on Palmers Green Station lifts

     7. ETUG Website and Subscription

1. ETUG’s Website 

• 1.7k views in the last 3 months.

• 25 users accessed the website from the Railforums

• 18 users accessed from The London Bus Forum 

• 17 users accessed from Google 

2. ETUG’s Subscription 

• 1 new subsrubber in the last 3 months 

• The average of 57% of email openers

• ETUG continues to retain a total of 47 members, including the committee. 

    

 8. A.O.B

DC: Cost increases, of driver agreements, GTR shared drivers and staff, which impacts TfL taking over the GTR Metro. 

SC: To chase Chris Cole for the ETUG Tracker

RK: Invite all residence associations by inviting guest speakers for our AGM next year.

The committee has voted to host meetings face-to-face rather than online or hybrid.

Ray Knight ended the meeting by thanking everyone for attending the meeting. 

Next Meeting 17th Feburary 2026 

Minutes of ETUG Meeting - 21st August 2025 at 19:00hrs

 Minutes of ETUG Meeting - 21st August 2025 at 19:00hrs 

Held in the D Block Ground Floor Room 3 of the Enfield Civic Centre

1. Chair’s Welcome 

Chair Ray Knight welcomes everyone to the meeting

2. Apologies

Members Present: Ray Knight, Dave Cockle, Sean Cirillo, John Prior, Peter Smith, Cllr Peter Fallart, Bill & Jo and Faye Medcalf

Apologies received: John & J Williams and Peter Jeffrey

3. Matters arising from the previous meeting 

Platform 2 Waiting Shelter at Silver Street is the current obstacle requiring improvement at the station. 

PS: Raised on the 456 route at North Middlesex Hospital. 

     4. Train Operating Companies

I. Govia Thameslink (Great Northern & Thameslink) 

• 93.4% of services are on time, and 7.98% of services are cancelled for Great Northern, and 81.4% of services are on time, and 9.57% of services are cancelled for Thameslink. 

• The Model Stations Pilot establishes a benchmark for effective stations, featuring clear layouts, well-designed signage, intuitive wayfinding, informative posters, and consistent passenger information. Enfield Chase is part of the scheme.  

• TfL and the Department for Transport have restarted talks about taking over Great Northern services, but it’s still early days.
  Possible improvements include more frequent trains, better performance, and bringing fares and info into the TfL system.
  Nothing is confirmed yet; it depends on cost, feasibility, and how it fits with the new East Coast Main Line timetable due in December 2025. The final decision will be made by the Transport Secretary. If it goes ahead, the transfer could take about two years to complete.

II. Greater Anglia 

• 92.45% of services are on time, and 1.6% of services are cancelled. 

III. London Overground, Weaver Line 

• 92.8% of services are on time, and 2% of services are cancelled

• There’s no formal commitment from TfL or the GLA to the proposed 4+4 service. TfL would only consider boosting peak services if crowding hit four people per square metre, and even then, it would depend on funding, value for money, and priorities. At present, no discussions are taking place about buying extra trains to support such an increase.

IV. London Underground

• Testing of the new trains is taking place with a successful run on a tunnel run on run from Northfields Depot to Green Park. 

• The new Piccadilly Line trains have been delayed until 2026. 

• TfL has outlined eventual plans for mobile coverage on both the Piccadilly and Victoria line tunnels. This will include the entire line of the Victoria Line and south of Arnos Grove. No timescales have been given, however. 

B & J: Has said there are technical problems with the train, as to the delay into 2026. 

     5. Updates on Bus Services 

1. Bus Performance Stats

1. High Frequency Routes:

1. Route 251: 0.657

2. Route 184: 0.783

3. Route W8: 0.897

4. Route 191: 0.957

5. Route 125: 1.010

II. Low Frequency Routes: 

1. Route 327: 91.677%

2. Route 317: 88.143%

3. Route 382: 86.107%

4. Route 491: 84.340%

5. Route 456: 81.260%

B. Network Updates: 

• Route 456 will have its frequency increased on Sundays from 1bph to 2bph. It will commence on March 14th 2026, once its new contract starts. 

• Route 610 UNO will be withdrawn from Cockfosters as part of a wide restructuring of routes in Hertfordshire. Users are encouraged to take the 298 to Potters Bar, where interchange to Hatfield Services will be available. Changes will take place from the 31st of August. 

RK: Raised on Hail & Ride and irregular timetables for Route 377. 

DC: Raised Bus Stop J Carterhatch Lane, wrong signs. 

Secretary to note this. 

     6. Transport Accessibility 

FM: Leaning Disability Transport end of contract. 

Last meeting May within TfL. So there won't be engagement from TfL

     7. ETUG Website and Subscription 

1. ETUG’s Website 

• Total of 634 Views over the last three months. 

• Most access is via Google, whilst Facebook continues to remain another secondary point of access.

2. ETUG’s Subscription

• 58.1% of average email openers 

• Continues to retain a total of 46 members, including the committee. 

JP: Reported two new followers on the ETUG Facebook Account.

     9. A.O.B

FM: Raised on ETUG to be consulted as part of wide transport initiatives within Enfield 

The secretary raised this and asked Chris Cole.

DC: Noted that there may be replaced gate lines with new gen gates designed to be resistant to fare evasion at Enfield Chase Station. 

The committee agreed to host the AGM meeting online in February. 

B&W: Two or three new bus lanes, Green Lanes, not full on weekends, 24 hours a day.

The secretary will follow up with Chris Cole. 

Ray Knight ended the meeting by thanking everyone for attending the meeting. 

Next Meeting 20th November 2025