Minutes of ETUG AGM Meeting 17th February 2026

                       Minutes of ETUG AGM Meeting - 17th February 2026  at 19:00hrs 

Held in the D Block Ground Floor Room 3 of the Enfield Civic Centre

1. Chairs’s Welcome 

Chair Ray Knight welcomed everyone to the meeting

2. Apologies

Members Present: Ray Knight, Dave Cockle, Sean Cirillo, Faye Medcalf, Peter Jeffrey, John Prior and Alison Green

Apologies Received: Peter Smith

3. Matters arising from the previous meeting held on 20th November 2025.

PJ: Only terminates at Enfield Town if it's encountering traffic on the 456.

4. Updates from Train Operating Companies

(i). Greater Anglia

• 92.80% of services are on-time with 0.27% of services cancelled.

(ii). London Overground

• 95.30% of services are on time, with 3.10% cancelled.

• We are reviewing suggestions to add more late-night trains by converting services

that currently run empty. The options under consideration are:

1. 00:01 from Cheshunt to Liverpool Street, running Tuesday to Saturday

(This can’t run on Mondays because the train does not currently operate at all - even empty - on that night.) 

2. 00:12 from Enfield Town to Liverpool Street on Mondays. 

The earliest these new services could start is December 2026, and only if they pass

tests for feasibility, cost, and value for money.

The following service changes have been considered but will not be taken forward:

1. 00:33 empty train from Cheshunt. This can only run on Thursdays due to

           track inspection schedules. Adding it would create confusion about the last

           train time for customers.

2. 00:40 empty train from Enfield Town to Chingford Sidings (Sundays).

           This train reverses at London Fields and does not continue to Liverpool

           Street. If passengers boarded expecting to travel onward, this could cause

           delays and disrupt engineering work that starts after the last train.

• We are still developing the plan to run 3 trains per hour to Cheshunt and 3 trains per hour to Enfield Town during off-peak weekdays.

A draft timetable has been tested and shows very strong value for money, with

benefits more than four times the cost of running the service. Further work is needed to confirm:

1. Train maintenance requirements

2. The number of extra drivers and driver managers needed

3. Whether additional driver accommodation is required. 

(iii) Great Northern & Thameslink (GTR)

1. Great Northern

• 91.38% of services are on time, with 2.80% cancelled.

Hertford Loop services to be 4tph off-peak, with Welwyn services operating 2tph. 

2. Thameslink 

• 75.00% of services are on time, with 7.50% cancelled.

Thameslink Sevenaoks peak hour services will be running all day from December 2026. New Southgate will receive 4tph off-peaks.

(iv) London Underground

• Continuing upgrades to the Piccadilly Line in preparation for the new rolling stock, which is aimed at being introduced later this year.

• Southgate Station is closed until Mid-March being exit only due to escalator works. 

• Awaiting response from TfL on the expansion of 5G mobile signalling on the tunnelled sections of the line. 

RK: Attended Labour Edmonton AGM and spoke of news from the deputy mayor announcing TfL’s proposal to take over the Great Northern metro services.

RK: Raised issues on the London Overground Weaver Line on timetable problems and inadequate service quality from a lack of benches at Silver Street, and a lack of communication from short-term timetable alterations during White Heart Lane football matches. 

PJ: Up to June 5th Major works to stabilise the embankment from Cattlgete Road to Golf Ride. Installing infrastructure worlds within the makment, aimed at mitigating flooding on the footpath. 

FM: Asked if it'll close Crews Hill Station?

PJ: No, the station will be open. 

FM: A meeting with Feryal Clark on Great Northern Metro services, which will take matters forward to the DfT on matters of the low-frequency and overcrowding during peak hours. 

AG: Proposed writing a letter to Feryal Clark for improving communication and engagement on transport matters.

SC: Agreed to add and pursue this.

SC: Raised issues on Southgate Station on not opening fully despite two staircases being available, and gatlines being wide enough to accommodate a counterflow operation.

FM: Answered that the station was exited only on grounds of safety. 

 SC: Also raised on the GN Thameslink timetable coordination problems at Finsbury Park since the December 2025 timetable changes, as well as whether the Thameslink Sevenoaks services operating all day will allow services to be evenly spaced, as currently during the peaks they are not.

DC: Will ask GTR to get an answer to the raised GTR issues.

5. Updates on Bus Services 

1. Bus Performance Stats

1. High Frequency Routes

1. Route 251: 0.630

2. Route 125: 0.750

3. Route 184: 0.926

4. Route 192: 0.970

5. Route W8: 0.976

II. Low Frequency Routes 

1. Route 491: 86.51%

2. Route 317: 86.45%

3. Route 377: 85.22%

4. Route 382: 84.77%

5. Route W9: 83.53%

      B.  Network and Service Updates 

I. Hail & Ride Conversion Programme 

The person working on this project has left the Council, and it appears the project was not handed over. Therefore, no progress has been made. No funding has been allocated to this project; it is unlikely to be taken up in the immediate future.

II. Meridian Water Bus Consultation 

Proposals to Routes 192, 341, 444, 476 and W8 

• Proposing the extension of route 476 from Northumberland Park to Meridian Water, Harbet Road. This extension would provide a direct link between Meridian Water and Tottenham and Central London, supporting new residents and businesses

• Proposing the shortening of route 341 to terminate at Northumberland Park. A new route, N341, would replace the existing night service on route 341, continuing to provide nighttime access between Waterloo and Meridian Water.

• We are proposing the restructuring of route 444 to run via new roads and bus stops within the Meridian Water site. This change would bring buses directly into the heart of the development, improving access to homes, shops and schools.

• Proposing the restructuring of route W8 to run between Chase Farm Hospital and Tottenham Hale Station via Meridian Water. This would provide a direct link to healthcare and transport hubs, while serving the new development. Route W8 uses double-deck buses, helping to ensure that sufficient capacity would be provided for the new development.

• Proposing the restructuring of route 192 to operate between Enfield (Little Park Gardens) and Pickett’s Lock Centre.

Consultation deadline is 23rd February 2026

RK: Raised the Bush Hill Residents Association's view on the proposal of restructuring the 192 bus route.

JP: Raised on not knowing where Hail & Ride stops are on certain sections of bus routes from bus drivers and users. 

SC: To write to Enfield Dispatch for the case of Hail & Ride conversions being put on hold within Enfield. 

RK: Raised on 307 curtailments at Oakwood and New Barnet, Sainsbury’s, without interchange opportunities to continue journeys. 

6. Updates on Transport Accessibility 

FM: Improved passenger assistance booking within Greater Anglia 

7.  ETUG’s Website and Subscription

1. ETUG’s Website 

• 1.52k views in the last 3 months 

2. Subscription 

• Continues to retain a total of 46 members, including the committee

• Average open rate of 55.9% in the last three months.

        

8. AGM 

Chair and Secretary re-elected

9. AOB

24th November, 20th August, as future ETUG Meetings

Ray Knight ended the meeting by thanking everyone for attending the meeting. 

Next Meeting 20th May 2026

Minutes of ETUG Meeting - 20th November 2025 at 19:00hrs

                           Minutes of ETUG Meeting - 20th November 2025 at 19:00hrs 

Held in the D Block Ground Floor Room 3 of the Enfield Civic Centre

1. Chair’s Welcome 

Chair Ray Knight welcomes everyone to the meeting

2. Apologies

Members Present: Ray Knight, Dave Cockle, Sean Cirillo, John Prior, Cllr Peter Fallart, Peter Smith, Peter Jeffrey and Bill & Jo 

Apologies received: Peter Smith, Robert Tayler and Faye Medcalf

3. Matters arising from the previous meeting 

BJ: Green Lanes are not being 24-hour operations 

     4. Train Operating Companies

1. Govia Thameslink (Great Northern & Thameslink)

• 94.6% of services are on time, and 1.8% of services are cancelled for Great Northern, and 87.8% of services are on time, and 2.9% of services are cancelled for Thameslink

2. Greater Anglia 

• 91.64% of services are on time, and 0.25% of services are cancelled. 

• Stratford – Meridian Water service: Will increase from three to four trains per hour during the evening peak, improving connectivity through the Lea Valley. 

• The evening peak services will be extended to 19:00 hrs at Brimsdown, retaining 4tph.

3. London Overground 

• From 14 December 2025, Weaver line services between London Liverpool Street and Chingford, Cheshunt and Enfield Town are largely retimed, with some more substantial retimings in peak periods to/from Enfield Town and Cheshunt, to better balance the service frequency.

     D. London Underground 

• Testing of the Piccadilly Line trains is still ongoing, with a target introduction in 2026, pending the success of testing and the readiness of the necessary infrastructure. 

• Mobile Signalling has been launched at Caledonian Road Station, expanding from King's Cross St Pancras. 

SC: Raised on the status of TfL taking over the Great Northern Metro services

DC: Noted that there have been complexities raised from taking over Rail Future due to logistics, mainly on driver rotas, intermixing with regional services.

SC: Also raised Great Northern to reinstate its former pre-COVID frequency on its metro services, and if there are updates on the London Overground Weaver Line 3 + 3 service updates. 

DC: The London Overground 3+3 service enhancement is proposed for May 2027.

RK: Raised on how unreliable trains are on the Weaver Line regarding the handling of train cancellations and communication problems between users and operators

RKt: Proposed raising this via a newspaper and email

SC: Raised on whether GN Metro services will be spaced in the peak hours to every 10 minutes

DC: Yes, trains will be spaced, and Gordon Hill services will be extended to start from Hertford North instead. 

    

 5. Updates on Bus Services

1. Bus Performance Stats

1. High Frequency Routes

1. Route 251: 0.630

2. Route 125: 0.750

3. Route 184: 0.926

4. Route 192: 0.970

5. Route W8: 0.976

II. Low Frequency Routes 

1. Route 491: 86.51%

2. Route 317: 86.45%

3. Route 377: 85.22%

4. Route 382: 84.77%

5. Route W9: 83.53%

B. Network Updates

• The three successful London boroughs receiving TfL funding are Haringey, Lewisham and Southwark

• Each borough will receive up to £10 million over an expected four-year period for borough-led schemes to help transform bus performance, improving journey times and reliability

• The Better Bus Partnerships programme is an exciting opportunity for collaboration to further improve overall bus performance and customer experience

• The selected schemes aim to cut bus journey times by up to 30 per cent, which will make bus travel more attractive, increase overall bus ridership and offer the bus as a preferred alternative to travel by private car. Investment proposals include:

• new bus priority measures to improve journey times

• Better management of roadworks to reduce delays to buses

• bus stop improvements to make them more pleasant places where it's safer to wait and easier to change modes of transport

• street improvements to make it easier and safer to walk to bus stops and stations.

PJ: Raised that the 456 is being terminated short at Enfield Town, so it doesn't terminate at Crews Hill 

SC: Raised on Bincote Road, missing stops

     6. Transport Accessibility 

BJ: Raised on Palmers Green Station lifts

     7. ETUG Website and Subscription

1. ETUG’s Website 

• 1.7k views in the last 3 months.

• 25 users accessed the website from the Railforums

• 18 users accessed from The London Bus Forum 

• 17 users accessed from Google 

2. ETUG’s Subscription 

• 1 new subsrubber in the last 3 months 

• The average of 57% of email openers

• ETUG continues to retain a total of 47 members, including the committee. 

    

 8. A.O.B

DC: Cost increases, of driver agreements, GTR shared drivers and staff, which impacts TfL taking over the GTR Metro. 

SC: To chase Chris Cole for the ETUG Tracker

RK: Invite all residence associations by inviting guest speakers for our AGM next year.

The committee has voted to host meetings face-to-face rather than online or hybrid.

Ray Knight ended the meeting by thanking everyone for attending the meeting. 

Next Meeting 17th Feburary 2026